#KnowYourTown: Bluffton’s new resident resource guide

As Bluffton continues to grow, it’s more important than ever for residents—especially those new to our community—to understand how their local government works. That’s why the Town of Bluffton created a new Resident Resource Guide, a printed reference designed to help you navigate the Town’s services, structure and responsibilities. It was mailed to all residents in June.

This guide is essentially the print version of Bluffton’s Mobile Town Halls—an outreach initiative we launched to meet residents where they are, listen to their questions, and explain how Bluffton operates. During those conversations, one theme was clear: people bring expectations based on how their previous hometowns functioned. In Bluffton, things may work differently—and this guide helps explain why.

The Town of Bluffton operates under a council-manager form of government. That means your elected officials — Town Council sets the vision, policies and ordinances. The town manager and staff are responsible for implementing those directives. This structure differs from a “strong mayor” system, and the guide outlines how these roles work together to serve you.

It also clarifies what the Town is—and isn’t—responsible for. Roads, for example, may fall under town, county or state jurisdiction. Fire protection is provided by the Bluffton Township Fire District, while the Town oversees police services for Town residents. The guide also explains development agreements, annexation law and their legal parameters. The guide explains who handles what, so you know who to call and what to expect.

One of our key messages is: When in doubt, reach out. The guide is a great first stop for common questions, but Town Hall is always just a phone call, email or visit away. Our goal is to make local government accessible and transparent, and that only works when residents feel comfortable asking questions.

Bluffton is not just where you live—it’s your town. Your voice matters here. From public meetings and advisory boards to community events and volunteer projects, your involvement helps shape our future. The guide includes information on how to get engaged and make your voice heard.

We created the Resident Resource Guide not just to inform, but to help build community. Whether you’ve lived here all your life or just moved in last week, we hope the guide helps you feel more connected and confident about how Bluffton works.
We’re proud of this town—its history, its growth and the deep pride our residents feel in calling Bluffton home.

I encourage you to take a few minutes to read through the guide, ask questions and get involved. #KnowYourTown—and remember, we’re here to help. If you would like additional copies of the guide for yourself or your organization, please contact Public Information Officer Debbie Szpanka at dszpanka@townofbluffton.com.

A digital copy of the guide is available on the Town’s website, www.townofbluffton.sc.gov. The guide includes useful information for everyone who has Bluffton in their address—whether you live inside the Town limits or not.

Larry Toomer is the mayor of the Town of Bluffton. ltoomer@townofbluffton.com